Our Location
IQ-Parklaan 54, 3650
Dilsen-Stokkem, Belgium
Return Policy
At Tegelplus, we want to ensure that our customers receive only top-quality products. Because tiles are fragile and heavy, we apply a strict return and exchange policy.
Returns
- We only accept returns for defective or incorrect products.
- Returns must be requested within 48 hours of delivery and supported with clear photos sent to info@tegelplus.be.
- Tiles must be returned in their original packaging, unused, and undamaged.
- We do not accept returns for broken, chipped, or damaged tiles after delivery.
Exchanges
- Exchanges are possible if the product is defective or if you received the wrong product.
- All exchanges must be approved in advance by contacting us at +32 89 76 75 76 or info@tegelplus.be.
- Items must be brought or shipped back to our warehouse:
Tegelplus – IQ-Parklaan 54, 3650 Dilsen-Stokkem, Belgium.
Important Notes
- No refunds are provided.
- Custom orders, clearance, and promotional items are non-returnable and non-exchangeable.
- Any damage reported after 48 hours of delivery cannot be accepted.
Contact
📍 Tegelplus
IQ-Parklaan 54, 3650 Dilsen-Stokkem, Belgium
📞 +32 89 76 75 76
📧 info@tegelplus.be
🌐 https://tegelplus.be/return-policy/